How do I pay my prepaid electricity bill?

Find out how to pay Electricity Bill (online with MPESA. This is a simple and detail guide on how to pay your Electricity bills online using KPLC paybill number MPESA.

Follow the below procedure to pay KPLC bill online.

One of the quickest ways to pay your electricity bill online is to use the short SMS services 888880 KPLC paybill number in order to top up the power on KPLC meters. 

KPLC users in Kenya are close 2.6 million, these massive population of Kenya rely on KPLC power supply, The easiest way to recharge or pay up KPLC bills is on mobile.

It comes with lots of conveniences, the steps are very simple, it is also cost effective, the only cost you incur is the Mpesa rates and it is very fast.

Since KPLC manages a large port of Kenya Electricity distribution they encourage their customers to use the M-PESA  KPLC paybill number for KPLC prepaid meters when paying for electricity tokens. KPLC customers can also use their mobile phones for KPLC bill inquiry.

New apartments and rental properties in urban are now using KPLC prepaid meters this points the reason You need to know how to pay KPLC bill via Mpesa paybill number, from the comfort of your office or home.

Follow the below steps to use the KPLC paybill number to top-up your KPLC prepaid electricity meter number:

How do I pay my prepaid electricity bill through MPESA?

  1. On your Safaricom menu, select M-PESA from the column
  2. Select Lipa na M-PESA, then click on Pay Bill.
  3. Please mind that the Pay bill number for KPLC prepaid meters is 888880.
  4. Enter in full your KPLC prepaid meter number
  5. Then enter the amount you want to pay, which cannot be less than 100 Kshs and not more than 35,000 Kshs. Once that’s done click OK
  6. You will be required by M-PESA to supply your M-Pesa PIN.
  7. Be sure to double check that you have supplied the correct information (the pay bill number and your Kenya Power account number) and the right amount.
  8. You will be sent a confirmation SMS into your mobile from M-PESA, standby as KPLC finalizes the transaction and send you your token which is usually a 20 digit code. Once you receive the code, take to your meter and supply the code and you will immediately be credited.

If you stumble on any issue in the process. Use the contact details below to reach KPLC customer care and tell them about what went wrong.

KPLC customer care contacts

KPLC Contact hotline numbers are 95551, 0703070707 and 0732170170 for service-related inquiries.


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